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Accessibility Features at La Valencia Hotel

Experience La Jolla With Accessible Comfort

accessibility
At La Valencia Hotel, we make sure every guest enjoys a comfortable, safe, and seamless experience. We offer hotel and website accessibility features so that each guest can experience the best of what we offer.
 
Please feel free to look at the details below to see how we can meet your needs.
 
If you have questions, call us at 855-476-6870 or email us at info@lavalencia.com.

Accessibility

 
AccessibilityHotel Accessibility

Hotel Accessibility

  • There are fire alarms for the audio & visually impaired
  • There is an accessible entrance without stairs
  • There are accessible doorways for all public spaces
  • Service animals accepted
  • There are accessible desks in the business center
  • 2 out of 115 rooms and suites are accessible

Parking

  • There is an accessible covered area for pickup & dropoff
  • There is accessible self-parking
  • There is accessible valet parking
  • All accessible parking spaces are closest to the restaurant entrance

Entrances & Pathways

  • The entrance ramp is non-slip
  • The ramps have railings
  • There is an accessible path to check-in
  • There is an accessible path to maneuver in the fitness center
  • There is an accessible path to guest rooms
  • There is an accessible path for all public spaces
  • There is an accessible elevator
  • There is an accessible entrance to the pool

In-Room Accessibility

  • Accessible rooms include the Classic King with Roll-In Shower and Villa with Roll-In Shower with the following features:
  • Visual Strobe Fire & Smoke Detector
  • The room has audible fire/smoke detectors
  • The phone has TTY or TTD capabilities
  • The TV has closed-captioning or decoders
  • The door security features are lowered on the door
  • The thermostat controls are lowered on the wall
  • The light switches are lowered on the wall
  • The closet bars & shelves sit equal to or lower than 36 inches above the ground
  • Accessible shelving is 36 inches above the ground
  • There are grab bars in the shower and/or tub
  • The room has a roll-in shower
  • The room has an accessible bathtub
  • There are accessible faucet controls
  • There is a handheld spray unit in the shower and/or tub
  • There is a shower/tub seat available
  • There is accessible toe & knee clearance around the desk
  • There is accessible toe & knee clearance around the sink/vanity
  • The doorway is 36 inches wide
  • There are grab bars at the toilet
  • There is a wheelchair access path between and/or around beds
  • This room has a Lever Door & Lock System
  • The room placard has alternative text

Mediterranean Room

Entrance

  • The entrance path to the restaurant is accessible without stairs
  • The entrance path to the restaurant is firm and slip-resistant
  • The entrance path is 63 inches wide
  • The entrance path is free of objects protruding into space
  • The entrance ramp is non-slip
  • The entrance door is operable with a closed fist

Dining Room & Restrooms

  • The restaurant has aisles of at least 36 inches between fixed seating
  • The restaurant does have wheelchair accessible seating distributed throughout the dining area upon request
  • The accessible tables and counters are between 28 inches and 34 inches high
  • The restaurant has accessible public restrooms

La Sala

Entrance

  • The entrance path to the restaurant is accessible without stairs
  • The entrance path to the restaurant is firm and slip-resistant
  • The entrance path is 50 inches wide
  • The entrance path is free of objects protruding into space
  • The entrance ramp is non-slip
  • The entrance door is operable with a closed fist

Dining Room & Restrooms

  • The restaurant has aisles of at least 36 inches between fixed seating
  • The restaurant does have wheelchair accessible seating distributed throughout the dining area upon request
  • The accessible tables and counters are between 28 inches and 34 inches high
  • The restaurant has accessible public restrooms
AccessibilityWebsite Accessibility

La Valencia Hotel


Date: 8/25/2022
At La Valencia Hotel we are committed to providing an excellent online experience for all our guests - including those with hearing, vision, and other disabilities.
To ensure this, La Valencia Hotel strives to substantially conform with Level AA success criteria of the Website Content Accessibility Guidelines (WCAG) 2.1 . Our website is designed, developed, and maintained in accordance with these guidelines, including regular testing.
If you have any difficulty, questions, or would like to report any issues related to the accessibility of our website, please contact us at info@lavalencia.com or (855) 476-6870.
Subsequent reports were run on: 02/01/2024; 01/01/2024; 12/05/2023; 11/01/2023; 10/01/2023; 09/01/2023; 08/01/2023; 07/03/2023; 06/01/2023; 05/01/2023; 04/03/2023; 03/28/2023; 03/27/2023; 03/20/2023; 03/17/2023; 03/01/2023; 02/13/2023; 02/09/2023; 02/04/2023; 01/25/2023; 01/02/2023; 12/01/2022; 11/22/2022; 11/04/2022; 10/24/2022; 10/18/2022; 10/13/2022; 10/03/2022; 09/28/2022; 09/24/2022; 09/16/2022; 09/01/2022; 08/25/2022

Browser Help and Support

You can optimize the way you use your web browser. You can update the settings on your browser which may help you improve the readability and visibility of each page.
View the accessibility features of theses major browsers with the following links:

Website Accessibility Features

The design of this website is done according to W3C Web Content Accessibility Guidelines (WCAG) 2.1, to provide accessibility to all users, and conform to priority checkpoints including, but not limited to:

Navigation Shortcuts

Use of the tab key to navigate through different elements of each page and use of the enter key on any highlighted link to activate it.

Structured Semantic Markup

The HTML headings indicate the structure of the document. The navigation menus are marked as HTML maps, which allows the menu title and menu items to be read as a group. For easy navigate, visit our Site Map at: https://www.lavalencia.com/site-map

Images Visibility

All decorative graphics contain a “null” ALT attribute, whereas content images include a relevant descriptive ALT attribute.

Compliance with Standards

This site was designed in conformance with Level AA standards per the Web Content Accessibility Guidelines. The pages render as validate XHTML 1.0 and have structured semantic markup.

Accessibility References

Software and Services for Accessibility

The following free tools and services can be used to help view and interact with our website: